Neck Fan Life4
【New Upgrade to the Classic】This portable fan is a new version of the classic NECK FAN with a new neck support that conforms to the curve of the human neck. It effectively prevents the sticky and stuffy feeling after long-term wear, making it more comfortable to use.
【More Powerful 5 Gears】Newly upgraded 5 wind gears, keeping you cool at all times. 2 air inlets and 80 air outlets, and the neck support provides a larger airflow space, achieving true 360 rapid cooling.
【More Satisfying Battery】Portable neck fan equipped with a 4000mAh battery, which can last for 5-15 hours of continuous use depending on different usage gear. It only takes 2 hours to charge from 0% to full, providing you with coolness all day long.
【Quiet & Safe】The personal fan working noise is less than 25 dB, so it won't be embarrassing even if used in a library. The upgraded overall design is also safer, not prone to slipping on the neck, and doesn't trap hair.
【Fashionable & Versatile】The classic style NECK FAN is popular worldwide, and this upgraded version will bring a new trend for the summer. It's suitable for personal cooling for people of all ages, whether in school, office, church, gym, or outdoor activities such as camping, traveling, hiking, climbing, or watching sports games.
About Transportation
1. Does the selected shipping service apply to my Country and what is the carrier? How long will it take to arrive?
We offer shipping to most countries.
Delivery time = Process time ( order preparation )+ Shipping time.
Free Shipping For Orders Over €60:
• Cost: Orders over €60 are free, and orders less than €60 will be charged a shipping fee of €20.
• Process Time: 1-2 weeks
| Carrier | Corresponding products | Shipping time | Delivery area |
| DPD | Most normal size and weight products | 2 weeks | To most countries |
| Expedited Express for Small Pieces | Specified products with a small size | 1-2 weeks | |
| EMS | Big size but light products | 2-4 weeks |
(2) Fast Shipping: only available to Norway, Iceland and Cyprus.
• Carrier: UPS/DHL Express
• Cost: €100 per piece
• Process Time: 1-2 weeks
• Shipping Time: 5-7 days
Please note: Fluctuating delivery times depending on flight information for the order time. Other remote countries would require more time. We are constantly improving our service, and we will try our best to find more and better carriers to work with.
For a faster shipping, please contact us at [email protected]
>>Please see our Shipping Policy for more details.
2. Can I track my order?
Yes. Once your order has shipped, you will receive an email with a tracking number.
Click on this link https://www.17track.net/en and enter the tracking number.
You can also contact our customer service team [email protected] for the latest logistics information.
About Returns and Refunds
1. How do I cancel an order?
You can cancel your order for free within 24 hours without any reason.
If your order has been shipped, it cannot be canceled. If you insist on canceling it, you will be charged 30%-50% of the order amount for our storage costs, order preparation costs and shipping costs. This fee will be deducted from the refund of your(s) item(s).
2. What if I receive a damaged item?
Products received with broken fan blades or dented housing are not considered defective and cannot be returned. In this case, we will replace the blades or housing free of charge. If you do not wish to receive a replacement and wish to return the item, we will treat it as a normal return and charge up to 35% of the return fee. We also reserve the right to deduct all outbound shipping charges from refunds.
3. When will I receive the refund?
After receiving your return, it can take up to 5 working days for the funds to credit back to your original payment (PayPal: 1-2 days; Credit card: 3-5 days). If you still have any problem about refund, please get in touch with us at [email protected], we will reply you as soon as possible.
Please note that any cancellations or returns are subject to our Returns and Refunds Policy.